Website Terms Of Use

[vc_row][vc_column][/vc_column][/vc_row][vc_row][vc_column][vc_tta_accordion active_section=”0″ hidden_markup=”” sumi_custom_id=”sumi_custom_5d973ecb92e4f”][vc_tta_section title=”Payment Method” tab_id=”1570192456645-085c263a-310f” sumi_custom_id=”sumi_custom_5d973ecb92e58″][vc_column_text sumi_custom_id=”sumi_custom_5d973ecb92e5b”]

  • We accept cash on delivery
  • We accept payments via Visa, Master or AMEX.
  • We accept EZ cash and Mcash

Is it safe to make online payments?

At the time of payment, you will be directed to the respective payment gateway which is secured with a 128-bit secure socket layer encryption connection of the respective bank.

Once the payment is made you will be re-directed back to lionstar.lk

If any clarification is required about the safety on the online payment contact relevant credit card customer center or helpdesk at lionstar.lk

What should I do if my payment fails?

In case of a payment failure, please retry ensuring:

Information passed on to payment gateway is accurate i.e.: account details, billing address, password (for net banking)

Your Internet connection is not disrupted in the process

Verify with the Bank whether your card has sufficient funds to make the necessary payment[/vc_column_text][/vc_tta_section][vc_tta_section title=”Confirmation of the Payment” tab_id=”1570192734007-10dec99b-0323″ sumi_custom_id=”sumi_custom_5d973ecb92e5f”][vc_column_text sumi_custom_id=”sumi_custom_5d973ecb92e62″]Once payment has been made you will received an email confirming the item you have purchased.

How do I check the status of my order?

    1. Once your order is placed you will receive an email with your order details which include the order confirmation number
    2. If you need more details about your order you can our hotline at lionstar.lk

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Cancellation of an order” tab_id=”1570192839674-c34566d9-6a9e” sumi_custom_id=”sumi_custom_5d973ecb92e65″][vc_column_text sumi_custom_id=”sumi_custom_5d973ecb92e68″]

  1. Once payment is made your order cannot be cancelled.
  2. Cancellation of an order will be done only due to the non-availability an item.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Return and Refund Policy.” tab_id=”1570192456622-62d89264-cd3b” sumi_custom_id=”sumi_custom_5d973ecb92e6b”][vc_column_text sumi_custom_id=”sumi_custom_5d973ecb92e6e”]How can I return an item/s if there is a defect or fault in the item?

Once the items are delivered to your doorstep you shall open and check whether the items are good and in working condition.

If the product found is a defective, damaged, incorrect, incomplete condition at the time of the delivery or after can be replaced with the same product or we can offer you an exchange for another or we can offer you a refund.

Note – Refund will be processing after confirmed the defect by the respective service center.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]